Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Ring history videos no longer download

  • 4 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 36 వీక్షణలు
  • చివరి సమాధానమిచ్చినది wdponik

wdponik
wdponik

Just recently I cannot download and watch the history videos from Ring. It used to work on Firefox and it still works on Microsoft Edge. What changed?

Just recently I cannot download and watch the history videos from Ring. It used to work on Firefox and it still works on Microsoft Edge. What changed?

ప్రత్యుత్తరాలన్నీ (4)

zeroknight
zeroknight

Do you see any error messages in the Web Console (Ctrl+Shift+K)?

Does it still happen in Troubleshoot Mode?

wdponik
wdponik ప్రశ్న యజమాని

I get the following messages in Web Console:

Uncaught (in promise) TypeError: l[n.transportId] is undefined 

   NextJS 46

WebRTC: ICE failed, see about:webrtc for more details

zeroknight
zeroknight

You can visit about:webrtc in the address bar for more details of the error.

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

wdponik
wdponik ప్రశ్న యజమాని

I refreshed my profile- did not fix the problem.