Latest Answers

  • EMAILS Disappeared
    Subject: Re: Missing Emails – Let’s Get Them Back Dear Chris, I’m very sorry for your loss. I understand how important these emails are to you, and I’ll do my best to help. …
  • restoring multiple email accounts after OS reboot
    hello!It sounds like there are two separate issues here: One Gmail account works, but the other fails with a "400 ... malformed" error. Your old emails and files are m…
  • whenever i am trying to email merge its showing me password change
    Hello Alexander!thank you!It looks like Thunderbird is failing to authenticate with the SMTP server (smtp.hostinger.com) during the email merge process. Here are some troubleshoot…
  • In Thunderbird sometimes e-mails are received in just HTML and without name of sender and subject
    hello Laurens!It sounds frustrating to have to go through that procedure every time you receive an email with these issues, especially when it’s recurring. The problem you're expe…
  • Two accounts - same account showing on both
    hello!It sounds like after a recent update, one of your accounts is showing up twice in Thunderbird, which can be confusing and problematic. Let's go through some steps to try to …
  • drag and drop message to folder
    It sounds like you're encountering some significant issues with drag-and-drop functionality in Thunderbird, especially with moving emails to folders. The fact that emails disappea…
  • My Thunderbird Calendar no longer appears, how do I get it back
    hello!I understand how frustrating it can be when the Thunderbird Calendar goes missing. Let's try to get it back! Here are some steps to restore the Calendar pane and ensure i…
  • Thunderbird SMTP user names for two email accounts
    hello Tyler!It seems like Thunderbird is applying the same SMTP server settings to both accounts, which is why the username for one account is overwriting the other. This issue ca…
  • how to re-order message tabs to newest first, not newest last?
    hello!In Thunderbird, the tabs are generally arranged in the order they were opened, with the oldest on the left and the most recently opened on the right. Unfortunately, there's …
  • Can't Open Links from Thunderbird emails
    hello!t's sad that no one answered you, I apologize and let's try to solve your problem!It sounds like you're having an issue where links in Thunderbird emails don't open in your …
  • Using Filters
    hello Larry!thank you for reaching out! Summary of Steps to Ensure Full Message Downloading Before Forwarding: Set IMAP to download all messages: Ensure Thunderbird is se…
  • Problem with adding Google account
    hello!thank you for reaching out! Ensure IMAP is enabled in Gmail settings. Double-check OAuth2 authentication settings. Remove any…
  • Receiving and sending emails
    Здравсвтуйте!я так понимаю вы говорите по русски и вам было бы понятней и удобней получить помощь на родном языке,прежде всего благодарю за обращение!Я сейчас постараюсь помочь ва…
  • Inbox message display - no word wrap
    hello!thank you for reaching out!Steps to Try: Verify Display settings for HTML emails in Thunderbird (under Preferences/Options). Resize the message pane to give the …
  • Thunderbird Now Won't Read Or Send Email On Win 10
    "Thanks Wayne. Unfortunately Safe mode made no difference. I then went and again checked Melbpc's recommended settings for Gmail through Thunderbird and noticed they no longer…
  • Thunderbird Now Won't Read Or Send Email On Win 10
    hello!thank you for reaching out!It sounds like Thunderbird has suddenly stopped working with your Gmail accounts, even though everything else seems fine. Since you've already tri…
  • Thunderbird keeps asking for password.
    Hello!my pleasure! Thank you for the clarification, and you're welcome! Given that you're not using two-factor authentication or app-specific passwords, and you have multiple emai…
  • Thunderbird can't send mails with personal outlook account
    It sounds like you're encountering an issue with sending emails using your Outlook account in Thunderbird. You've already tried several good troubleshooting steps, but there are s…
  • I cannot write message in the text page. It does not show cursor in the message box.
    Hello!thank for reaching out!If you're unable to type in the message body (the text area where you compose an email) in Thunderbird, and the cursor isn't showing up, here are seve…
  • email sorting
    Hello!Thanks for reaching out!Thunderbird provides options to sort emails, but when it comes to managing emails released from the spam folder, you may need to manually sort or sea…
  • Thunderbird keeps asking for password.
    Hello!Thanks for reaching out!id be happy to help you with that issue!Let me ask a few question to provide a better service.1-What email provider are you using (e.g., Gmail, Yahoo…