I cannot write message in the text page. It does not show cursor in the message box.
Please tell me how to make my message writing possible.
All Replies (1)
Hello!thank for reaching out!If you're unable to type in the message body (the text area where you compose an email) in Thunderbird, and the cursor isn't showing up, here are several solutions you can try to resolve the issue:1. Restart Thunderbird
Sometimes, a simple restart can fix many issues.
Close Thunderbird completely and reopen it to see if the problem resolves.
2. Check for Corrupted Profile
Your Thunderbird profile (where settings and emails are stored) may have become corrupted, causing issues with composing messages.
Create a New Profile:
Close Thunderbird.
Press Windows + R, type thunderbird.exe -P, and press Enter.
In the profile manager, create a new profile and set it as default.
Open Thunderbird with the new profile and see if the problem persists.
3. Disable Add-ons or Extensions
Sometimes, Thunderbird extensions or add-ons can cause issues with text input.
Go to Tools > Add-ons and Themes > Extensions. Disable any extensions that might be causing the problem, especially those that interact with composing emails. Restart Thunderbird and check if you can type in the message body now.
4. Check for Updates
Ensure that Thunderbird is up-to-date, as newer versions may fix bugs related to this issue.
Go to Help > About Thunderbird. If an update is available, it will be downloaded automatically.
5. Disable Hardware Acceleration
Hardware acceleration can sometimes cause graphical issues in Thunderbird, including problems with the text box.
Go to Tools > Options (or Preferences on macOS) > General. Scroll down and click Config Editor. In the search box, type gfx.direct2d.disabled and set it to true. Restart Thunderbird and see if the issue is fixed.
6. Reset Thunderbird Preferences (Config Editor)
There might be a specific setting causing the issue. Resetting Thunderbird preferences can help:
Go to Tools > Options (or Preferences on macOS). Scroll down to the bottom and click on Config Editor. In the search bar, enter mail.compose.default_html. If the value is false, set it to true (this enables HTML composing by default, which may fix the cursor issue in some cases).
7. Check for System-Level Input Issues
Ensure that your keyboard is functioning correctly and that there are no system-level input issues that might prevent typing.
Try typing in other applications (like Notepad or Word) to see if the issue is specific to Thunderbird or affects all text input.
8. Create a New Message with a Different Template
If a specific email template is causing the issue, try composing a new email without using a template:
Click on Write (or press Ctrl + N) to create a new message. Make sure that no templates are being applied when you try composing the message.
9. Reinstall Thunderbird
If none of the above solutions work, you might want to try reinstalling Thunderbird:
Uninstall Thunderbird from your computer. Go to the Thunderbird website and download the latest version. Install it and check if the problem persists.
Try these solutions step by step, and one of them should likely resolve the issue you're encountering with typing in the message body. Let me know if it helps or if you need further assistance!