Thunderbird Community Forum

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thunderbird. All my emails are there, it just keeps checking for old servers.

Thanks in advance!

Scrappy Doo

Does resetting your primary password in Thunderbird only delete the usernames and passwords in Thunderbird or does it also delete the usernames and passwords in Firefox?

I haven't used Thunderbird on an office computer in several months. When I opened it, the most recent emails were from October of last year. Nothing seems to be updating or refreshing. How can I reactivate the account?

The Windows 10 PC crashed after an update, but I have command line access. I copied the profile folder from the Thunderbird installation to a USB drive, but can't find a way to move the subfolders (like 'name' and 'name.msf') to an existing installation on the new PC.

Is there a way to import these into the new installation?

I'm running TB on Windows 11 on a Dell Desktop machine. It's a pretty basic installation with EE Cyber security, which is I think Norton. I've been using TB for a couple of years but recently it has almost stopped working. I notice from Task Manager that TB is massively leaking memory and consuming much CPU time. I don't think I have any add-ons and I only use TB for email. It's now so bad that I'm even unable to go into TB's Settings or Tools or anything else. I've tried creating an exclusion for TB profiles and TB.exe in the Norton. I've tried starting TB in troubleshoot mode but all to no avail. I have it in IMAP, Port 993, SSL/TLS for incoming mail and Port 465, SSL/TLS, Authentication Required for Outgoing mail. I'm currently often unable to even access mail previously downloaded to the local Mail folders, TB is just hanging with the bar in the lower right corner endlessly running along. Most puzzling of all, is that very occasionally is starts working again and then I dare not switch the machine off! It's become an indeterminate system. Please help, I'm nearly eighty and trying to organize my holiday, which is needs email to make bookings. Thanks in anticipation.

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

I'm experiencing an issue with Thunderbird when trying to open attached PDF files. As soon as I double-click a PDF attachment, Thunderbird immediately shuts down completely. When I reopen Thunderbird and try again, the same thing happens.

I have already restarted my computer, but the issue persists. The only way I was able to open the PDF files was by accessing the email directly through Outlook.

No matter what I try, reinstalling thunderbird, enabling IMAP and cookies, ensuring server settings are correct - oauth2 etc, using Mozilla Firefox AI help for most of one day until all avenues were exhausted, a Microsoft support worker taking over my computer and reinstalling Thunderbird then saying the fault lies with thunderbird..... I cannot connect to the Microsoft smtp server. message says connection failed and on retry or new password options message says check outgoing sever settings and authentication

I have followed your instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer and gotten nowhere all day. on it. You have "Profile Folders", a folder called "Profiles", a bunch of profiles (folders) inside the Profiles folder and profiles in Roaming and in Local paths. When I get the old profile 'k41******' copied to the new computer in both the Roaming folder and the Local folder the Thunderbird program still will not show me the old files. I don't need any of the thousands of emails in the old computer, just the Templates in one account. This should be easy. I should just copy the profile k41***** ect. and paste it into the "Profiles" (notice the pleural there) and then Thunderbird should work. But it does not.

Enclosed are jpg copies of the current sets of filters failures in my TB email program.

TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. However, each of these has a corresponding filter set up to move them upon arrival to a separate subject email mailbox.

Note: If I highlight the INBOX and then go to Tools > Run Filters On Folder ... all of these INBOX email messages will be correctly filtered and moved to their respective email mailbox, BUT each of them is shown as having been "read" and unless you pay close attention, you may not know where these INBOX emails were sent.

I am also enclosing TB Error1 & 2 that show the last couple of days message filtering errors.

I can find nothing wrong with how each of these filters are set up, yet they seem to consistently fail to operate when new emails arrive.

Note one of them is for incoming emails from ... schiffsovereign.com. I have edited this filter repeatedly, even deleted it and re-input the information. Yet the filter never takes hold and does what it is designed to do. I am enclosing a jpg of that specific filter as TB Error3

I am looking for suggestions on how to fix this problem.

Thank you and best wishes,

/s/ James T Saint, CCIM COO

Hello

I use Thunderbird for many years, I have a profile weighing 3,6 GB now… I already moved this profile on my old computer, from default location to a data disk. Now I needed to move it to a new computer, so I moved it to my Dropbox (with local storage on both), to conveniently access it from the new machine, and to have some kind of backup (with a real backup, more occasional, of course). I don't plan to launch Thunderbird from both computers, so there should be no conflict.

I installed a fresh new download of Thunderbird (152), which I just upgraded to 153. The new computer runs Windows 11 Professional (build 26200.8875), has 32 GB of memory and a large amount of free disk space.

My profile.ini file currently looks like: ``` [Install734AE0B000379192] Default=C:\Dropbox\Applications\Thunderbird\0q9jw2nn.default Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/ncc2rvps.default

[Profile0] Name=default-release IsRelative=0 Path=Profiles/30jrlwud.default-release

[General] StartWithLastProfile=0 Version=2

[Profile2] Name=PhiLho IsRelative=0 Path=C:\Dropbox\Applications\Thunderbird\0q9jw2nn.default Default=1 ``` Profile 0 and 1 were created at installation time. I added the Profile2 and I set StartWithLastProfile to 0 to ensure the profile manager sees the profile.

When I start Thunderbird, after choosing the PhiLho profile, I end up with an empty window: no accounts, no messages, no folders, etc. I see no relevant error in the developer console, or the logs. What I am missing?

Essentially, I’m wondering if thunderbird can be used to store old emails on a hard drive. I am wondering because I would like to be able to access them without the ability to use the internet because it would be on an old computer with no WiFi card or Ethernet capabilities. I would like to be able to store all of these emails with as little connected to the internet as possible.

Thunderbird: 153.0 (64-bit), Windows 11

Have noticed that my TRASH Folder is missing in the folder view. The actual folder exists, it just will not display.

Also creating new folder under are created (I checked the mail folder) but will also fail to display. Creating subfolders into an existing folder works. And moving it under INBOX, making it a subfolder also works and displays

Any ideas how to recover/display the TRASH folder and new folders ? As the TRASH folder is missing it means I have no way to look at deleted email or recover them. Nor any way to search delete emails.

Emptying the TRASH works - no errors.

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move to spam folder.

Martha

Linux Mint 22.3, Cinnamon Thunderbird 153.0 esr

clicking on 'get messages' produces no response. zero. Nothing happens. two email accounts are affected.

Consistently Reproducible.

Brian

Thunderbird 147.0esr Email arrives. I open it It has the usual 'view this thread' link I click that link waterfox opens all of my home pages.....not the email I have disabled all add ons, in both thunderbird and waterfox....I have changed profile in waterfox & synced with firefox.