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ஆதரவு மன்றம்

No previews show in Redbox. ???

  • 1 reply
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by Moses
பதிவிடப்பட்டது

When i click on a movie in the preview the black preview screen shows up but No Preview? Tried many different movies, also downloaded Chrome and they work fine there.

When i click on a movie in the preview the black preview screen shows up but No Preview? Tried many different movies, also downloaded Chrome and they work fine there.

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Google Update
  • This plug-in enables downloading of Flash videos
  • This plug-in enables downloading of HTML5 videos
  • This plug-in enables downloading with the Download This Video button
  • Shockwave Flash 12.0 r0
  • VLC media player Web Plugin 2.1.3
  • Picasa plugin
  • Garmin Communicator Plug-In 4.1.0.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • 5.1.20913.0

பயன்பாடு

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/WINNT/en-US/

நீட்சிகள்

  • Adblock Plus 2.4.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Norton Vulnerability Protection 12.0.5.3 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • Route Rat 1.3 (jid1-gj6Yirk3s75wkA@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Norton Toolbar 2014.6.2.3 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • RealDownloader 17.0.6 ({8E8D8D12-A43B-4289-994D-DF2C7C0EF736}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7700 Series
  • adapterDescription2:
  • adapterDeviceID: 0x683d
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 7-27-2012
  • driverDate2:
  • driverVersion: 8.982.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage: http://www.msn.com/
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 27.0.1
  • font.internaluseonly.changed: False
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • keyword.URL:
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1392440689
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.disable_button.openCertManager: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1391007592

Misc

  • User JS: Yes
  • Accessibility: No
Moses
  • Moderator
459 தீர்வுகள் 3607 பதில்கள்
பதிவிடப்பட்டது

Are you able to play other videos such as YouTube or is it just Redbox? Can you give me information on what you see? Providing a screenshot would help. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Are you able to play other videos such as YouTube or is it just Redbox? Can you give me information on what you see? Providing a screenshot would help. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.