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I just installed the yahoo messenger. Every time I do that my extensions go missing. How do you fix this instead of having to keep re installing firefox?

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  • Last reply by Wayne_R1

I just installed the yahoo messenger. Every time I do that my extensions go missing. How do you fix this instead of having to keep re installing firefox?

I just installed the yahoo messenger. Every time I do that my extensions go missing. How do you fix this instead of having to keep re installing firefox?

All Replies (2)

hello, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted. please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see Corrupt extension files

Ok Thanks...I'll give that a try. Ya know it's real dumb for yahoo messenger to even do such a thing. Well for the toolbar that it installs without you not being able to choose not to have it. Not everybody uses the toolbars if they are on the websites. And this happens. I see it happens to everybody.