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I use Microsoft Outlook for email, and every day, dozens and dozens of times per day, a blank white Firefox window pops up and says “There are no items to show in this view.”

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by egrinham

That’s all it says in the whole window that opens up. There doesn’t seem to be a specific thing I do that makes it happen and it doesn’t happen every single time I have it open, but pretty close. It seems to happen (most of the time) when I click on the “Today” or “Yesterday” (ect) tabs that organize the emails. But again, it doesn’t happen every time I do this – maybe 8 out of 10 times? It also does it when I just open my Outlook screen to look at it before I even do anything, and sometimes it just does it without even touching it. Also, pretty much every time I send an email it opens a couple pages up. It also doesn’t happen just once, it will open sometimes 5 – 10 of the same screen all at once. My IT person at work suggested deleting Firefox to see if it would stop and it didn't, it would just open up a window saying you have no Firefox so download it. I re-installed Firefox and it still does the same thing – mostly – except now it asks if I want to download the file instead of just opening that white Firefox screen. If I click yes it opens the same screen but it will still open sometimes 5 of those asking if I want to download it.

That’s all it says in the whole window that opens up. There doesn’t seem to be a specific thing I do that makes it happen and it doesn’t happen every single time I have it open, but pretty close. It seems to happen (most of the time) when I click on the “Today” or “Yesterday” (ect) tabs that organize the emails. But again, it doesn’t happen every time I do this – maybe 8 out of 10 times? It also does it when I just open my Outlook screen to look at it before I even do anything, and sometimes it just does it without even touching it. Also, pretty much every time I send an email it opens a couple pages up. It also doesn’t happen just once, it will open sometimes 5 – 10 of the same screen all at once. My IT person at work suggested deleting Firefox to see if it would stop and it didn't, it would just open up a window saying you have no Firefox so download it. I re-installed Firefox and it still does the same thing – mostly – except now it asks if I want to download the file instead of just opening that white Firefox screen. If I click yes it opens the same screen but it will still open sometimes 5 of those asking if I want to download it.

All Replies (2)

Microsoft published some articles about this error last year. It might not be the only cause, but can you forward it to your IT for consideration?

"There are no items to show in this view." error message when you try to view a folder by using Outlook in an Exchange Server 2010 environment (Group by)

"There are no items to show in this view." error message when you try to view a folder in Outlook in an Exchange Server 2010 environment (Sort by Categories)

Edit: As a short-term workaround, what happens if you make IE your default browser? You can still use Firefox as your primary browser, but of course links and shortcuts from other applications or the desktop will open in IE.

jscher2000 - Support Volunteer மூலமாக திருத்தப்பட்டது

Thank you for responding so quickly! I have forwarded the links onto my IT person so we'll see if he can sort it out. As far as changing the default browser - that's what makes this even more strange. My default browser already is IE, Firefox has been installed on here since I got the computer and I use it occasionally, but it isn't - and never has been - the default.