Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I press print preview, a screen that is not related to what I want to print opens up. Any sugestions? ny

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by shoeman

If I want to print something, I open up the File name on the tool bar and press print preview. Instead of showing me the print subject, it goes to a Pogo site page. I can never get to the print preview. When I use Internet Explorer it works fine. It used to work o.k. before. It seems (but I'm not sure) that when I downloaded the latest version of Firefox is when I started having this problem. Any suggestions would be appreciated. Thanks

If I want to print something, I open up the File name on the tool bar and press print preview. Instead of showing me the print subject, it goes to a Pogo site page. I can never get to the print preview. When I use Internet Explorer it works fine. It used to work o.k. before. It seems (but I'm not sure) that when I downloaded the latest version of Firefox is when I started having this problem. Any suggestions would be appreciated. Thanks

All Replies (2)

Just a Wild @ssed Guess.

Try disabling the CANON iMAGE GATEWAY Album Plugin Utility Module that is shown in Installed Plugins.

Thanks, the-edmeister. I disabled the CANON IMAGE GATEWAY plugin like you suggested but unfortunately, I still have the same problem. Thanks for trying.