I wast to recover using recover keys, but there is no >forgot password< button at sign in, how do I get to the button?
My primary password was change on June 16, 2026. I did not initiate the change, nor have information about the new password. I have recovery keys I would like to try. I am not certain whether when the password was changed the recovery keys were as well.
The first step in support instructions is to click >forgot password< button at sign it. There is no such button.
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If you want to recover your account using your recovery keys but do not see a **"Forgot Password"** button on the sign-in screen, first make sure you are on the correct login page, as the password recovery option is often only available on the web version or after entering your username or email address. Some applications or desktop clients do not display this option, so you may need to sign in through the service's official website instead. If the button is still missing, it may be disabled for your account or the service may use a different recovery process. In that case, check the provider's help documentation or contact their support team for assistance with using your recovery keys.
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