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SMTP configuration

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  • Last reply by CGV

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password.

The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall.

Any suggestions about what the problem could be?

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password. The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall. Any suggestions about what the problem could be?
Attached screenshots

All Replies (6)

change the server name to outlook.office365.com

Thank you Matt. I tried that already, but it does not make any difference. Still unable to send mail on this new account, while the other two work perfectly.

CGV மூலமாக திருத்தப்பட்டது

well can you show the eror report you get when sending the email and your current SMTP configuration that got the ewrrors (not the new account wizard)

You find a screenshot of my smtp config and both the error messages above. It is all still the same.

CGV said

You find a screenshot of my smtp config and both the error messages above. It is all still the same.

I said

Matt said

(not the new account wizard)

The first image is the new account wizard, not your current SMTP settings, at that point nothing has been written to the actual account settings I asked you to post.

Go to account settings open the entry of outgoing server (SMTP) and had a look at the settings there. Those are the settings that generated the next two errors in your image. Not the account hub, it is trying to add the account again.

Until we can get to your current settings and start correcting them nothing is going to happen.

Well, here is another screenshot. The settings are definitely what they are suggested to be. During setup I get the authentication window to log into the Hotmail account. It closes without any error message. The result is that I am able to receive, but not to send any messages. I also tried the outlook.office365.com option. And by the way, my Hotmail account has no 2-factor auth activated and pop3 is on.

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