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Firefox misbehaved badly, had to do fresh install (Mac OS) - now locked out of account

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Denys

jeff9
jeff9
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Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.
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Denys
Denys
  • Top 10 Contributor
  • Moderator
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Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.