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Can't set up 2 Factor Auth

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 21 views
  • Last reply by Su5eD

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

All Replies (4)

are you entering the random code generated in Authy AFTER you scan the QR code?

Eve said

are you entering the random code generated in Authy AFTER you scan the QR code?

Yes, of course.

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

cor-el said

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Yes