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error loading skin: file not found

rrbiz2014

Unable to stream/watch videos from PBS.org using Firefox Mozilla. No problems on the other hand with Internet Explorer. Error message: "Error Loading Skin: File Not Found."

Unable to stream/watch videos from PBS.org using Firefox Mozilla. No problems on the other hand with Internet Explorer. Error message: "Error Loading Skin: File Not Found."

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"