Thunderbird Community Forum

multiple copies of emails, usually old ones, cannot delete them, also cannot open new emails, often thunderbird freezes, message comes up that thunderbird not responding

Hi, Since approx. 1 month, I cannot receive nor send emails from my Windows 11 desktop computer. My ISP is Videotron and they tell me that from their end, everything is fine and the configuration is fine. If I use the Videotron Web Service, I can send and receive emails using the Videotron Web Services but these are not reflected on my Thunderbird email interface. If I try to send an email from Thinderbird, I get this message # # * * Sending of the message failed.

1. # * * An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp.videotron.ca Videotron ZGdcwFfPIz2we service temporarily unavailable AUP#EML-016.'

On my Android smartphone, Thunderbird is installed and it works perfectly...I can send and receive emails.

What can be done to make sure that I can send and receive emails from my computer, and to keep the smartphone and computer synchronized. Thank you

A category (Daily Brain something) of emails that are clearly spam (you even think they are spam) are landing in my Inbox every day. I have my email set to not allow emails from any addresses that aren't in my book. If I follow their 'unsubscribe' link, I just get more of them. This is the latest one: ar849137@ocotille.com with a Reply To address of: 3527_rep_Y2pnZGVzaWduc0BlYXJ0aGxpbmsubmV0@ocotille.com Every one is different. Why are these getting through? Thanks Cary

When I add a calendar event, it defaults to Holidays in US. How do I change this to the calendar associated with my email address? I often forget to change the desired calendar. Also, How do I edit the Holidays calendar? Thanks BigSam

Hello,

I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail.  This has been a headache for me, I have been with Thunder Bird for years.

I also get a boxes that says : Unable to write the email to the mailbox. It says to make sure the file system allows me to write privileges, and I have enough disk space to copy the mailbox. I have enough space on my computer system and all. Another box that says my e-mail is being processed. Please wait until processing is complete to get messages. I did e-mail you yesterday on these issues. As I said I can e-mail messages out now also log into my e-mail with my password. Thanks, Chris

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

[6/12/26, 10:49:22 PM GMT-4] Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

The sent message is deleted but I get Filter action Failed.

Hi all! I'm having an issue with Thunderbird in conjunction with my Outlook account.

I used to be able to add my account just fine (using OAuth2). But for a few months now, I have been getting "Authentication failed" errors (see first picture).

It used to be that I could temporarily remedy this by signing out and back in. Today, however, I was unable to sign back in, using the stock settings for Outlook (see second - fourth picture). No authentication popup appeared.

I was sporadically able to add the account and get messages to start appearing by clicking on "Edit configuration" and removing and re-adding the hostname for the IMAP server, without an authentication popup appearing. I therefore suspected that there might be some half-stale credentials stuck in the cache, and there probably were, because after clearing my cache this method doesn't work anymore. I am still not getting any authentication popup though.

All the usual suspects I already tried: Thunderbird is up-to-date (151.0.1), my Outlook account definitely has IMAP and SMTP activated, and another mail account (gmail) works without a hitch on the same system.

I hope that someone can help me, as I'm at my wit's end. Thanks in advance!

I have a new laptop and installed Thunderbird. It shows lots of messages in all the folders, but will not show any messages in the message screen. It just continues to show the opening logo

Hello,

I want to make Saved Searches

So the 3rd step is to choose your folders.

I have a TON of folders and mostly I want to

Start from all folders and only unselect a few of them.

But here it starts from all subfolder collapsed and all folders unselected.

So for me the first step is to manually expand all folders, and subfolder and subsubsubfolders and so on.

And then go down the entire list and select every single one.

And THEN start from the top of the list again and now, choose which one in particular I want to exclude.

I know this sounds like, I should just check the ones I want to include.

But for some reason, that feels completely impossible to do. I can only unselect the ones I don't want and it feels impossible to only select the ones I want "which is all except a few"....

Usually, I never make it to the end and just give up before I get to the stage where I would start unchecking the ones I don't want.

So, this is the reason for this question.

"In Create Saved Search, Choose Folder dialog, how to select all and expand all folders ?"

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat

It's possible to drag/drop contacts from To to CC or BCC.

It should be possible to do so across messages open in separate windows.

But when I try it, it fails.

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0.

Was this an intentional change? How can I revert it?

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approval first? IMO, it takes time for a Mod to mod it. Then it goes out for some people to see. It's not good for business if there is no wait time, and it a waste of time, if the problem asked, has a answer in a holding pattern, that goes in to a holding pattern again if/when the Post is permitted. Very odd..

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Why Does Thunderbird Hang When Saving Draft? Right after creating a new email, and I "Save to Draft", Tbird says "Copying messages to Drafts" at bottom left of GUI.

The only way I could see to clear the "Copying..." message was to have Tbird check for mail in a different account. When I check for the draft in Drafts, it's not there - it's no where I checked except the original still in it's own opened GUI that opens when using "New Message"

Bottom line - can't save drafts.