Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why when I click on a hyperlink in an e-mail does Firefox open the website twice?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by cor-el

Sara52
Sara52
more options

Firefox i my default browser. When I click on a hyperlink in an e-mail two Firefox windows open at once, not one.

Firefox i my default browser. When I click on a hyperlink in an e-mail two Firefox windows open at once, not one.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension that isn't working properly.
You can try to disable all extension to see if it still happens.

If it works in Safe mode or with all extensions (Tools > Add-ons > Extensions) disabled then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

You can also check for issues caused by DDE.