Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not allowed to update but firefox keeps tryiing

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by cor-el

I work for a company that has a strict policy regarding program installations and updates. Until an update has been approved, we cannot install it. Before turning off automatic updates, I made the mistake of saying yes to one (V11 to v12) and it now appears that it has been queued to install every time I start Firefox because it asks for my administrator privileges. And because I don't have the required privileges, I can only hit the NO button. I would like to run Firefox without having the install privileges window popup every time I do. How can I change this?

I work for a company that has a strict policy regarding program installations and updates. Until an update has been approved, we cannot install it. Before turning off automatic updates, I made the mistake of saying yes to one (V11 to v12) and it now appears that it has been queued to install every time I start Firefox because it asks for my administrator privileges. And because I don't have the required privileges, I can only hit the NO button. I would like to run Firefox without having the install privileges window popup every time I do. How can I change this?

All Replies (1)

If files already have been downloaded then remove the files in the updates and updates\0 folder.

You can also delete active-update.xml and possibly updates.xml (stores the update history).

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)