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after desktop crashed, how can I synch Firefox on my new one

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  • Last reply by Ibai

MSY
MSY
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I had Firefox synch on my desktop and 2 androids. The desktop crashed and had to be reformatted. How can I download my synch to Firefox on a new drive? I can log onto synch but can't download it, and I don't have a 2nd computer that's running it. The androids have been synched but are of no use for this purpose.

I had Firefox synch on my desktop and 2 androids. The desktop crashed and had to be reformatted. How can I download my synch to Firefox on a new drive? I can log onto synch but can't download it, and I don't have a 2nd computer that's running it. The androids have been synched but are of no use for this purpose.

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Ibai
Ibai
  • Administrator
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Hi!

You need the Recovery Key (sometimes known as Sync Key) and to follow these instructions: https://support.mozilla.com/en-US/kb/How%20to%20sync%20Firefox%20settings%20between%20computers#w_what-if-im-not-near-my-first-computer

If, as you say, your Android devices are logged you can get the Recovery Key from them with this add-on: https://addons.mozilla.org/en-US/mobile/addon/aboutsynckey/