Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Rapport is not visible in firefox 5, how do I resolve this?

  • 2 பதிலளிப்புகள்
  • 219 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Neil Jenkins

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

Read this answer in context 👍 15

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

Thanks Michelle, just completed it and its now visible