Thunderbird deleted emails
For months now, when deleting emails in Thunderbird, it sometimes creates multiple records of the same deleted email in the Deleted Messages folder, sometimes several hundred copies of the same email. It doesn't do it for all deleted emails, and I have not been able to discern any pattern or cause. As a result, my wife's Deleted Messages folder has 8,700 deleted emails in the last 3 months, far more emails than she receives. Edwin Miller
All Replies (6)
Please
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
- Delete messages
Has problem changed?
Who is the mail provider? What version are you using? What date (approximate) did this start happening?
The mail provider is: Montanasky.net Thunderbird version: 140.2.0esr (aarch64) I don't know when the problem began. Our Deleted Messages folders only keep messages up to 90 days, and it goes beyond that.
Ed Miller
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