Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MP4 videos fail to play

  • 8 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 31 views
  • Last reply by sprain5494

MP4 videos fail to play with the following error messages:

  1. No video with supported format and MIME type found.
  2. Video can't be played because the file is corrupt.
  3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
  4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

  • issue began a 1-2 weeks ago
  • issue does not exist on chrome browser
  • MP4 videos can be downloaded and played successfully in applications other than firefox
  • other video formats play successfully in firefox
  • issue persists in troubleshoot mode
  • issue persists with hardware acceleration on/off
  • issue persists with tracking protection on/off
  • media.mp4.enabled is set to true
MP4 videos fail to play with the following error messages: # No video with supported format and MIME type found. # Video can't be played because the file is corrupt. # NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) # Error no decoder found for audio/mp4a-latm example video #1 on [https://tekeye.uk/html/html5-video-test-page https://tekeye.uk/html/html5-video-test-page] other notes: * issue began a 1-2 weeks ago * issue does not exist on chrome browser * MP4 videos can be downloaded and played successfully in applications other than firefox * other video formats play successfully in firefox * issue persists in troubleshoot mode * issue persists with hardware acceleration on/off * issue persists with tracking protection on/off * media.mp4.enabled is set to true

All Replies (8)

It works for me. see screenshot Desktop or laptop Manufacture and Model?


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎30-‎Sep-‎22 OS build 25211.1010 Experience Windows Feature Experience Pack 1000.25211.1010.0

jonzn4SUSE said

Desktop or laptop

desktop


jonzn4SUSE said

Manufacture and Model?

i built

issue persists with new profile

sprain5494 மூலமாக திருத்தப்பட்டது

more notes:

  1. issue exists in 105.0
  2. video plays in 104.0.2, but not audio

sprain5494 மூலமாக திருத்தப்பட்டது

Can you update to the current version and see what happens? It works for me in Win7. see screenshot

Did you test in Safe Mode?

jonzn4SUSE said

Can you update to the current version and see what happens?

issue persists in 106.0.1

jonzn4SUSE said

Did you test in Safe Mode?

issue persists in safe mode