Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tbird V91.2.1: fails to download new messages at startup

  • 3 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 22 views
  • Last reply by kaylaartist

I have 3 POP email accounts from the same service. All 3 are configured the same, and all have stopped downloading new messages at startup. Server settings that are checked: Check for new messages at startup, Check for new messages every 10 minutes, Automatically download new messages.

From the menu bar "Get Messages" > "Get All New Messages" works fine. Also the auto download every 10 minutes works fine. Just the download at startup seems to fail.

Ideas?

Thanks, Bob

I have 3 POP email accounts from the same service. All 3 are configured the same, and all have stopped downloading new messages at startup. Server settings that are checked: Check for new messages at startup, Check for new messages every 10 minutes, Automatically download new messages. From the menu bar "Get Messages" > "Get All New Messages" works fine. Also the auto download every 10 minutes works fine. Just the download at startup seems to fail. Ideas? Thanks, Bob

தீர்வு தேர்ந்தெடுக்கப்பட்டது

This sometimes fixes the problem: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if it checks at startup.

Read this answer in context 👍 4

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

This sometimes fixes the problem: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if it checks at startup.

Thanks, that fixed the problem. I appreciate it. --- Bob

I just went to try this and there is no session.json file found on my pc. When it shows up and I go to delete I am told it no longer exists there.