Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

update problem

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 39 views
  • Last reply by keradto

keradto
keradto

I have problem with my Thunderbird update. Program find my Windows 7 as Windows XP and display error "your OS is older than windows 7, which is no longer supported". I have recent version of Windows 7 Proffesional with all updates installed. Regards Dariusz Luczak

I have problem with my Thunderbird update. Program find my Windows 7 as Windows XP and display error "your OS is older than windows 7, which is no longer supported". I have recent version of Windows 7 Proffesional with all updates installed. Regards Dariusz Luczak

All Replies (4)

James
James
  • Moderator
  • Top 10 Contributor

Maybe you are for some reason running Thunderbird in "Windows XP" compatibility mode on Windows 7.

https://support.microsoft.com/help/15078/windows-make-older-programs-compatible

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

kerdato,

Please tell us what you find, because a few other users are also having problems.

keradto
keradto கேள்வியின் உரிமையாளர்

No i’m sure, i don’t run Thunderbird in XP mode. I think that problem is somwhere in mechanism how Thunderbird recognize version of OS.

keradto
keradto கேள்வியின் உரிமையாளர்

Have no idea how to silve that problem :-(