Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't install any add-ons - "You need to download Firefox to install this add-on.". Firefox is latest version.

  • 2 பதிலளிப்புகள்
  • 17 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by Bluegreen0

After upgrading to Quantum, I'm unable to install any add-ons from https://addons.mozilla.org.

I've made sure I'm using the latest version of Firefox.

When I find an add-on I want to install (having checked it's compatible with Quantum), the 'Add To Firefox' button is always disabled and below is a red banner saying: "You need to download Firefox to install this add-on."

Does anyone have any suggestions?

Edit - I've also made sure there are no active add-ons.

Thanks

After upgrading to Quantum, I'm unable to install any add-ons from https://addons.mozilla.org. I've made sure I'm using the latest version of Firefox. When I find an add-on I want to install (having checked it's compatible with Quantum), the 'Add To Firefox' button is always disabled and below is a red banner saying: "You need to download Firefox to install this add-on." Does anyone have any suggestions? Edit - I've also made sure there are no active add-ons. Thanks

Bluegreen0 மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello, please see if this helps: How to reset the default user agent on Firefox

Thanks philipp, that worked. Appreciate your help (and the quick response).

As an aside, even when the button was disabled, I found I was able to download the add-on xpi manually.

Right-click the disabled "Add To Firefox" button, and select "Save Link As". Then drag and drop the downloaded xpi file on to Firefox to install it.