Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

HTML email template not displaying images?

  • 2 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by nanadeb55

bosscoe
bosscoe
more options

Hey guys,

So I've got a HTML template that I would love to use for my email. Thing is, the images aren't being displayed in Outlook. However, in thunderbird the images are displayed fine. I would like to use this template for my business but I'm a bit worried clients will see empty boxes instead :/ Any help or advice would be highly appreciated,

Regards.

Hey guys, So I've got a HTML template that I would love to use for my email. Thing is, the images aren't being displayed in Outlook. However, in thunderbird the images are displayed fine. I would like to use this template for my business but I'm a bit worried clients will see empty boxes instead :/ Any help or advice would be highly appreciated, Regards.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If things work fine in Thunderbird, you need to work out why they do not display in Outlook. I really have no idea about outlook as I use Thunderbird. The same can probably be said about all the other that frequent this forum.

The best I can suggest is this. https://www.campaignmonitor.com/css/ and this https://www.campaignmonitor.com/blog/email-marketing/2013/08/support-for-html-5-elements-in-email/ or even http://kb.mailchimp.com/campaigns/design/limitations-of-html-email or https://templates.mailchimp.com/resources/email-client-css-support/

Those guys make a living with email campaigns to they know what is supported in what better than just about anyone.

nanadeb55
nanadeb55
more options

This just happened today after I restarted my computer. Most of the emails I'm opening are coming up in gibberish! And what few links I can find in them- when clicked- says there's no server. What happened?! I'm afraid to open anything else.