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Why is mozilla not sending e-mails to btinternet or btopenworld e-mail addresses. This has only just started to happen in the last 2 days,

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  • Last reply by user01229325

I am having a problem with sending e-mails to btinternet or btopenworld e-mail addresses. Other addresses seem ok. After 24 hours a reply comes back - see below . I know the recipients mail boxes are not full as they are getting e-mails from other sources OK . Can anyone suggest a solution. This has only just started happening in the last few days. Before that - no problems

Delay reason: SMTP error from remote mail server after MAIL FROM:<info@woodstockcottagedevon.co.uk> SIZE=1745:

   host mx.bt.lon5.cpcloud.co.uk [65.20.0.49]: 421 Too many messages (1.5.6.2) from 79.170.44.40
I am having a problem with sending e-mails to btinternet or btopenworld e-mail addresses. Other addresses seem ok. After 24 hours a reply comes back - see below . I know the recipients mail boxes are not full as they are getting e-mails from other sources OK . Can anyone suggest a solution. This has only just started happening in the last few days. Before that - no problems Delay reason: SMTP error from remote mail server after MAIL FROM:<info@woodstockcottagedevon.co.uk> SIZE=1745: host mx.bt.lon5.cpcloud.co.uk [65.20.0.49]: 421 Too many messages (1.5.6.2) from 79.170.44.40

All Replies (1)

You will have to ask the mail service operator whose server is rejecting your messages. The error says "too many messages" so maybe they consider you or your provider a spammer.