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I am trying to log onto the new Network research results

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by cor-el

Markfrench
Markfrench
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I have never been asked to enter 3 bits of information. 2 i am fine with. File number: OK Memorable Word: ?????????????? Group Password: OK

When clicking on forgotton information, it states that I have no details to confirm identity.

I have never been asked to enter 3 bits of information. 2 i am fine with. File number: OK Memorable Word: ?????????????? Group Password: OK When clicking on forgotton information, it states that I have no details to confirm identity.

All Replies (3)

guigs
guigs
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Hi Markfrench, Do you have a screenshot of this, from your description I am uncertain of what you are describing. How do I create a screenshot of my problem?

FredMcD
FredMcD
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Firefox Password Manager is only set up for two fields. User name, and password. What you can do is go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a form filling add-on.

cor-el
cor-el
  • Moderator
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Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

This issue can be caused by corrupted cookies or cookies that are blocked.