Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

31.3.0 Thunderbird freezing

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by stevedeans

stevedeans
stevedeans
more options

2 brand new laptops with fresh install of Thunderbird AND an updated desktop with Thunderbird all have the same issue. When clicking onto a new email or deleting one,a 2-3 second freeze sometimes going as far as a stop responding message.

All 3 have windows 7 64 bit.

2 brand new laptops with fresh install of Thunderbird AND an updated desktop with Thunderbird all have the same issue. When clicking onto a new email or deleting one,a 2-3 second freeze sometimes going as far as a stop responding message. All 3 have windows 7 64 bit.

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

new laptops... with a new anti virus... my guess McAfee.

Might not be, but it is the usual suspect see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

stevedeans
stevedeans கேள்வியின் உரிமையாளர்
more options

I also uninstalled McAfee on both laptops.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

did that fix the issue?

stevedeans
stevedeans கேள்வியின் உரிமையாளர்
more options

No. Removing it did not help at all