Firefox Community Forum

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you h… (read more)

I would like Mozilla Support for my Mozilla account if it is available .

I would like a refund of the VPN service. I realized that it is not something that I would be able to put to much use long term.

I deleted the Vpn and cant find the cancellation of subscription. I needed it cancelled.

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working. … (read more)

Please,,,I've already lost $65.00 can you send me a secure link to purchase

Is this costing me money? bold text

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thank… (read more)

Hi there, I would like to have a have a refund for my Mozilla VPN as part of the 30-day-trial. Could you help me with this? Thanks!

Please direct me to a method to complete sign in and payment for mozilla vpn without using a mobile device

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [e… (read more)

as i no longer need it and have lost acccess to it  

Someone else is on my account need help

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The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN. It is now renewal time, and they want to steal anothe… (read more)

I would like to have a Mozzila Firefox account (i.e. email id) if you kindly offer one for me. Thank you Salil 30.04.2026.

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is … (read more)

On my desk top I have a firefox account "go" I have just bought a new laptop. I am trying to access that account on it

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understa… (read more)

I have cancelled my paid subscription to mozilla vpn on the same day. please refund the $59.88 to the card on file.

I just changed my email address from [email 1 removed]@gmail.com to [email 2 removed]@gmail.com. However, [email 2 removed]@gmail.com was locked and I kindly request to h… (read more)