Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not displaying matching entries from address book

  • 1 jibu
  • 1 ana tatizo hili
  • 5 views
  • Last reply by Matt

more options

I used to be able to type a contact when sending a message and it automatically displayed a list of suggested contact names but now it is no longer doing that. I have not recently installed any new extensions or add ons and not sure why it has stopped from doing this. Can anyone please tell me what the problem may be?

I used to be able to type a contact when sending a message and it automatically displayed a list of suggested contact names but now it is no longer doing that. I have not recently installed any new extensions or add ons and not sure why it has stopped from doing this. Can anyone please tell me what the problem may be?

All Replies (1)

more options

Try restarting Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

It was an add-on that caused that last time for me.