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When setting up 'Firefox Sync Setup' , the Captcha words and symbol are BLANK and as such I can not Create an Account? (Firefox 26)

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  • 1 ana tatizo hili
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  • Last reply by cor-el

Chad
Chad
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I have tried Safe Mode after Firefox Restart and Third - Party are already enabled. The check box for privacy policy is above, then a Blank Box, and then 'Type the text ' Box. I can not setup (Create Account) Firefox Sync via: Tools> Setup Sync> Create A New Account> Account Details

I have tried Safe Mode after Firefox Restart and Third - Party are already enabled. The check box for privacy policy is above, then a Blank Box, and then 'Type the text ' Box. I can not setup (Create Account) Firefox Sync via: Tools> Setup Sync> Create A New Account> Account Details

All Replies (3)

Chad
Chad Mwenye swali
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Correction: FireFox 28 not 26

Moses
Moses
  • Moderator
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Can you take a screenshot?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.