Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

every time I start my computer, I keep getting "found new hardware wizard, modem device on high definition audio bus", how do I get rid of it please?

user633449 replied
rosemaryc

Every time I start my computer, I keep getting "found new hardware wizard, modem device on high definition audio bus" message, then a screen popped up for installation. Because I don't want to install anything that I don't know what it is for, I just closed the screen, then another message popped up at the right bottom corner of my computer indicating something like there's a problem with the program etc. I have to repeat this each and every time I log on to my computer. This problem has started about a month ago and I don't understand how it started. Please advise how I could get rid of this please. Thanks, Rosemary

Every time I start my computer, I keep getting "found new hardware wizard, modem device on high definition audio bus" message, then a screen popped up for installation. Because I don't want to install anything that I don't know what it is for, I just closed the screen, then another message popped up at the right bottom corner of my computer indicating something like there's a problem with the program etc. I have to repeat this each and every time I log on to my computer. This problem has started about a month ago and I don't understand how it started. Please advise how I could get rid of this please. Thanks, Rosemary

All Replies (1)

This is a Firefox support forum, we can't help with Windows issues like this. Sorry