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Why is my session restore page completely empty?

  • 2 majibu
  • 4 wana tatizo hili
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  • Last reply by mvangord

mvangord
mvangord
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I recently lost a session and about ten tabs, and no matter how much I try to system restore to get the session restore back, as soon as the page loads the "Well, this is embarassing" page is there for a minute with all the tabs listed, but then they all disappear and I can't get them back anymore. I can't find anyone who can help me with this issue. Can somebody tell me what to do to get my tabs back?

I recently lost a session and about ten tabs, and no matter how much I try to system restore to get the session restore back, as soon as the page loads the "Well, this is embarassing" page is there for a minute with all the tabs listed, but then they all disappear and I can't get them back anymore. I can't find anyone who can help me with this issue. Can somebody tell me what to do to get my tabs back?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to start Firefox in Safe Mode.

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:

If you can't open Firefox then see:

mvangord
mvangord Mwenye swali
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Sorry, none of those worked. I can't delete the sessionstore.js because it isn't there, and anytime the computer resets I always get a blank Session Restore page. I'm just about fed up with this problem and seriously need help.