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Firefox 18 continually crashing - when will a patch/hotfix be rolled out?

Firefox Troubleshooting
cor-el replied 13 years ago
AuntyJackAU
AuntyJackAU

Sick of this version continually crashing when others haven't. The quality of this program has been getting worse and worse, with Mozilla frantically rolling out new versions rather than getting a stable one and updating that as they go. If I still had an exe for FF 12, I would install that, ever since, I've had nothing but freezing, crashes and lockups one way or another ever since. It's pretty obvious that FF 18 is a dud, as so many people are having issues. When we try rolling back to 17, we get the inevitable nagging saying we're opening our machines to vulnerabilities. I read all the forums about hardware acceleration. Forgive me for asking this, but what the heck does hardware have to do with a browser? FF is a browser, not a game or a graphics program or anything that needs high-end hardware to run - unless it's becoming as bloated and useless as IE.

Sick of this version continually crashing when others haven't. The quality of this program has been getting worse and worse, with Mozilla frantically rolling out new versions rather than getting a stable one and updating that as they go. If I still had an exe for FF 12, I would install that, ever since, I've had nothing but freezing, crashes and lockups one way or another ever since. It's pretty obvious that FF 18 is a dud, as so many people are having issues. When we try rolling back to 17, we get the inevitable nagging saying we're opening our machines to vulnerabilities. I read all the forums about hardware acceleration. Forgive me for asking this, but what the heck does hardware have to do with a browser? FF is a browser, not a game or a graphics program or anything that needs high-end hardware to run - unless it's becoming as bloated and useless as IE.

All Replies (1)

cor-el
cor-el
  • Moderator

Using hardware acceleration means that Firefox uses the GPU (processor on the graphics card) instead of the CPU to do some operations and you may not notice any effect on the performance of Firefox if hardware acceleration is disabled.
If the GPU is used then specific operations like scrolling and font rendering that are performed internally by the graphics display driver can take more time (the GPU needs to do more if HA is enabled) and thus the graphics display card can respond less smoothly.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

You can look at these knowledge base articles for some things to check out.