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Firefox 18 does not update the norton tool bar to 2013.2.3.1. is there a way to manually do this ?

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  • Last reply by kilgore

kilgore
kilgore

I have the latest versions of both Firefox and Norton Internet Security, have rebooted many times and still no Norton toolbar. The add-ons screen does not list the 2013.2.3.1 version, only the previous version that is disabled. Is there a way to force this update?

thanks kilgore

I have the latest versions of both Firefox and Norton Internet Security, have rebooted many times and still no Norton toolbar. The add-ons screen does not list the 2013.2.3.1 version, only the previous version that is disabled. Is there a way to force this update? thanks kilgore

Chosen solution

hello kilgore, please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-18-Support-for-Norton-Toolbar/td-p/886714

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All Replies (3)

philipp
philipp
  • Moderator

Suluhisho teule

hello kilgore, please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-18-Support-for-Norton-Toolbar/td-p/886714

kilgore
kilgore Mwenye swali

Norton updates to 20.1.0.24 and the software claims I am running the latest version. Maybe its a Windows 8 with Firefox issue. The toolbar works fine in Internet Explorer 10

kilgore
kilgore Mwenye swali

Problem Solved !! The problem was not with Firefox but with the version of Norton Internet Security I was running. I bought this version ( 2013 ) off of ebay but it would not update to the latest version. I had to download the try and buy version from the Norton site, un-install the program and then re-install it to get the latest version of the program. Now everything is working and updating properly. Best of all I don't have to remember all the obscure logins I generate.

thanks to madperson for the advice.

kilgore