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Cannot open e-mail in Hotmail through Firefox. I have Vista installed on the pc and Windows 7 on the laptop, but neither can access any features in Hotmail.

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  • Last reply by jeff.W

Cannot open e-mail in Hotmail through Firefox. I have Vista installed on the pc and Windows 7 on the laptop, but neither can access any features in Hotmail. I have tried clearing the cache and restarting Firefox, but I still can't use Hotmail.

No such problem when I go through Internet Explorer.

Cannot open e-mail in Hotmail through Firefox. I have Vista installed on the pc and Windows 7 on the laptop, but neither can access any features in Hotmail. I have tried clearing the cache and restarting Firefox, but I still can't use Hotmail. No such problem when I go through Internet Explorer.

Chosen solution

hello, there are reports that the foxit pdf plugin is causing this issue. you might want to disable this plugin in firefox > addons > plugin until foxit offers a fix/update for its plugin.

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All Replies (2)

Suluhisho teule

hello, there are reports that the foxit pdf plugin is causing this issue. you might want to disable this plugin in firefox > addons > plugin until foxit offers a fix/update for its plugin.

That worked. Thanks for your help. Much appreciated.