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Firefox crashes

Matt_G replied
kcstone6

My computer froze and once it rebooted mozilla would not open at all. Everytime I run a crash report it says that mozilla crashes every 2 seconds. I do not want to lose my bookmarks and other things like that.

My computer froze and once it rebooted mozilla would not open at all. Everytime I run a crash report it says that mozilla crashes every 2 seconds. I do not want to lose my bookmarks and other things like that.

All Replies (1)

Hey kcstone6,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article.

Hopefully this helps!