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I can't send or receive emails using wifi

Thunderbird Email and messaging
hello343
hello343

I am not able to receive or send emails using my wifi, but can using data (same provider). I have queried this with my email host and wifi provider and both have said there is no issue on their end that would block these actions. The email host suggested I change port 465 to 587 for outgoing to see if that made a difference. It did not.

This issue is occurring on the web platform as well as the android app.

The error message in account setting is: an error occurred connecting to gsyd1001.siteground.net:993."

I am not able to receive or send emails using my wifi, but can using data (same provider). I have queried this with my email host and wifi provider and both have said there is no issue on their end that would block these actions. The email host suggested I change port 465 to 587 for outgoing to see if that made a difference. It did not. This issue is occurring on the web platform as well as the android app. The error message in account setting is: an error occurred connecting to gsyd1001.siteground.net:993."

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