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Automating Template Use

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We use an external system for our general day to day business, which has links on the customer details for email. This launches Thunderbird, and puts the email add. in the to field. Is there a way I can get thunderbird to use a template when it receives this command from the external program? The address changes each time, but I want to use the same template to speed up a process.

We use an external system for our general day to day business, which has links on the customer details for email. This launches Thunderbird, and puts the email add. in the to field. Is there a way I can get thunderbird to use a template when it receives this command from the external program? The address changes each time, but I want to use the same template to speed up a process.

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