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Backup, recovery, sync issue

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  • Last reply by jonzn4SUSE

ntguys
ntguys
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Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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On your computer, just log into the same Mozilla account and the data from your phone should come over. Make sure the sync options are checked on the phone. See screenshot

Modified by jonzn4SUSE