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Problem with adding an attachment on Thunderbird Android.

  • 2 majibu
  • 0 wana tatizo hili
  • 20 views
  • Last reply by panzanussi

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HI I have the latest Thunderbird installed on my Redmi Note 8 Pro (Android 11). When I try to write an email and add an attachment (e.g., a photo), the system file manager opens. After selecting the file, it doesn't appear in Thunderbird. Sharing a file from the file manager via Thunderbird results in the same issue. Only when sharing a file through the system Gallery app to Thunderbird can I attach and send it successfully. In the permissions settings for Thunderbird, I only see options for Camera and Contacts. There is no option for Files and Media. I couldn't find a solution to this problem anywhere. Does anyone have any suggestions?

HI I have the latest Thunderbird installed on my Redmi Note 8 Pro (Android 11). When I try to write an email and add an attachment (e.g., a photo), the system file manager opens. After selecting the file, it doesn't appear in Thunderbird. Sharing a file from the file manager via Thunderbird results in the same issue. Only when sharing a file through the system Gallery app to Thunderbird can I attach and send it successfully. In the permissions settings for Thunderbird, I only see options for Camera and Contacts. There is no option for Files and Media. I couldn't find a solution to this problem anywhere. Does anyone have any suggestions?

Chosen solution

I found the solution! I don’t understand why it has an impact, but it works. I had the MIUI optimization option turned off (I did it some time ago) in the developer settings. I turned it back on, and now attachments appear. I had a similar problem in the Untappd app—I couldn’t add a photo. Now I can :)

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All Replies (2)

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According to a developer ....

We haven't changed anything related to adding attachments in a long time. I'm guessing this is just an instance of a weird device configuration.

Helpful?

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Suluhisho teule

I found the solution! I don’t understand why it has an impact, but it works. I had the MIUI optimization option turned off (I did it some time ago) in the developer settings. I turned it back on, and now attachments appear. I had a similar problem in the Untappd app—I couldn’t add a photo. Now I can :)

Helpful?

Uliza swali

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