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Unable to see entirety of settings or contacts screens even when screen is maximized

Thunderbird Troubleshooting
darcy3 replied
darcy3
darcy3

When I attempt to to into either the settings page or the contacts page, they will only appear in about 1/3 of the full screen making it impossible to see the remainder of the information on that screen. It is impossible to edit a contacts information on the screen. I have the screen set to maximized, and no Add-ons installed.

I have attached a couple of screen shots to show what it is doing

Currently using Thunderbird 102.7.2, but this issue has been ongoing for sometime

Thank you

When I attempt to to into either the settings page or the contacts page, they will only appear in about 1/3 of the full screen making it impossible to see the remainder of the information on that screen. It is impossible to edit a contacts information on the screen. I have the screen set to maximized, and no Add-ons installed. I have attached a couple of screen shots to show what it is doing Currently using Thunderbird 102.7.2, but this issue has been ongoing for sometime Thank you
Attached screenshots
sfhowes
sfhowes
Read this answer in context

Suluhisho teule

It looks like you're using the default theme, but are there any other extensions, language packs of dictionaries enabled in Tools/Add-ons & Themes? The list of things that are disabled in safe mode is shown in the mozillazine article. Do you use any userChrome.css files?

All Replies (10)

sfhowes
sfhowes

Does it look correct in safe/troubleshoot mode (hold Shift when launching TB)?

darcy3
darcy3 Mwenye swali

Yes it does look correct in troubleshoot mode

sfhowes
sfhowes

Launch in safe mode, check 'Reset toolbars & controls', 'Make changes & restart'. Does it look correct now in normal mode?

darcy3
darcy3 Mwenye swali

No, resetting the toolbars and controls did not make any difference

sfhowes
sfhowes

Start in normal mode, disable hardware acceleration in Settings/General, restart TB. If you can't do this due to the graphics issue, there is another way.

darcy3
darcy3 Mwenye swali

Did not make any difference

sfhowes
sfhowes

Suluhisho teule

It looks like you're using the default theme, but are there any other extensions, language packs of dictionaries enabled in Tools/Add-ons & Themes? The list of things that are disabled in safe mode is shown in the mozillazine article. Do you use any userChrome.css files?

darcy3
darcy3 Mwenye swali

The only add-on that I use is the Signature Switch (which is currently disabled) Yes, I do use a userChrome.css file (I actually forgot about it)

sfhowes
sfhowes

Close TB, rename the file to userChrome.css.bak, restart TB, report on result.

darcy3
darcy3 Mwenye swali

Yes, removing that file did fix it I was using a userContent.css file to limit long line length in an email.

I will worry about the line lengths later.

Thank you for your assistance