Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tried everything on support list and still cannot send emails, I get a timed out message. What do I do?

  • 1 jibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by sfhowes

JenniferNaples
JenniferNaples
more options

This is the message that appears on the screen:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMPT) smpt.nurturetherapies.ca timed out. Try again.


I've tried over and over, went through the trouble shooting list and still no go.

Please help! Thanks, Jenn

This is the message that appears on the screen: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMPT) smpt.nurturetherapies.ca timed out. Try again. I've tried over and over, went through the trouble shooting list and still no go. Please help! Thanks, Jenn

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is that a typo? It should be smtp.nurturetherapies.ca on port 587, STARTTLS security, authentication = normal password, User name = email address.

https://www.netfirms.com/help/article/email-client-setup