Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Load Junk Folder With Contents Of Spam Folder Only.

Frank Desmond
Frank Desmond
more options

I am perfectly happy with how my email provider handles Spam mail and I do NOT want Thunderbird to decide what is or is not spam. 

All I want Thunderbird to do here is copy  whatever is in the Spam folder my provider has assigned me into its own Junk/Spam folder 
( just as it does with my Inbox ).

How do I set Thunderbird to do so ?

I am perfectly happy with how my email provider handles Spam mail and I do NOT want Thunderbird to decide what is or is not spam. All I want Thunderbird to do here is copy whatever is in the Spam folder my provider has assigned me into its own Junk/Spam folder ( just as it does with my Inbox ). How do I set Thunderbird to do so ?

All Replies (2)

Frank Desmond
Frank Desmond Mwenye swali
more options

First, I am not even sure whether my account is IMAP or POP.

To get to Account Settings I use Edit rather than Tools. Under Junk Settings I remove the tick on 

'Enable adaptive junk mail controls on this account'.

Immediately under 'Junk Settings' is Synchronization & Storage. 

I click on that and then 'Advanced'.

That shows my email address and a click on that shows a list of my folders but NOT 'Junk'. ( However there is a 'Bulk Mail' folder, whatever that is. 

Certainly not visible in  the webmail version of my account. )

So it looks like my account is POP. The only reason I look in Spam at all is that every now and then a valid email ends up there.

Frank Desmond
Frank Desmond Mwenye swali
more options

Thanks, that worked. Must admit though I was a bit confused. I realise that different email systems have different names for Spam. But, first, I thought, as you said yourself, that 'Junk' was the term used by TB. However in TB I still see no 'Junk' folder. And when I went to change 

Advanced settings,as you advised, I was confused to see 'Bulk'.

( It is one thing for TB to call it that itself but another thing for it to say that that is what some other system calls it. )

Anyway, case closed and thanks again.