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when ever I am watching a video on youtube or on kissanime.ru firefox stops responding for maby an hour to a hole week forcing me to restart it.

  • 8 majibu
  • 2 wana tatizo hili
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  • Last reply by Shadow110

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when ever i watch a video on youtube.com or kissanime.ru my web browser goes into a windows program state called not responding which forces me to restart Firefox each time i get maybe 1-3 minutes into the video and the UN responsive browser lasts for ever until it is restarted which is annoying please help me.

when ever i watch a video on youtube.com or kissanime.ru my web browser goes into a windows program state called not responding which forces me to restart Firefox each time i get maybe 1-3 minutes into the video and the UN responsive browser lasts for ever until it is restarted which is annoying please help me.

All Replies (8)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.


https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

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how do i do that on windows?

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got into safemode firefox it doesnt do what it normally does infact it does not load videos or images at all. and ram goes up to 40% rather than 20-30% which is what it normally does.

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nvm but when i did shift click firefox safe mode it doesnt load videos

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that was the first thing i tried :D

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Just on the off chance you have corrupted Windows files could you please check by doing this : Repair System Registry and Files

Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions.

To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue.

To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files

(NOTE change letter for your hard drive if do the offline boot below)

sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows


Please let us know if this solved your issue or if need further assistance.