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Imetatuliwa Archived

Inbox sub-folders, sent messages, deleted & draft folders regularly re-download from outlook server for no reason.

christ1 replied
Rafaman

After a full computer re-set a month ago, I re-downloaded TB and have a problem that was not in evidence before. My folders mentioned in the title regularly seem to have only some or none of my previously placed emails present, and after a few seconds TB logs on to the outlook server and re-downloads them. This is a significant problem for me as my expensive satellite broadband only gives me 10GB per month, which was fine until countless emails disappear and re-download themselves on a daily basis!

I have scoured TB settings thoroughly and cannot find a setting which allows emails to be downloaded as normal, and then stick where I put them. Very often I need to refer to them off line and they may or may not be there.

On, I believe, a related theme, I can no longer compose emails off line to be saved or placed in drafts for sending later when on line. TB seems very confused when not on line, even if I select work offline. This was never an issue before.

Anyway, I'd be very grateful for any assistance!

After a full computer re-set a month ago, I re-downloaded TB and have a problem that was not in evidence before. My folders mentioned in the title regularly seem to have only some or none of my previously placed emails present, and after a few seconds TB logs on to the outlook server and re-downloads them. This is a significant problem for me as my expensive satellite broadband only gives me 10GB per month, which was fine until countless emails disappear and re-download themselves on a daily basis! I have scoured TB settings thoroughly and cannot find a setting which allows emails to be downloaded as normal, and then stick where I put them. Very often I need to refer to them off line and they may or may not be there. On, I believe, a related theme, I can no longer compose emails off line to be saved or placed in drafts for sending later when on line. TB seems very confused when not on line, even if I select work offline. This was never an issue before. Anyway, I'd be very grateful for any assistance!

All Replies (1)

Suluhisho teule

folders regularly re-download from outlook server for no reason.

Other people were complaining about this in this forum before. It is believed to be a Microsoft server problem. There was no evidence Thunderbird is the culprit, and then the complaints stopped at some point. So there's little you can do except complaining to Microsoft.

If I were you I'd look for another email provider. There are complaints in the forum about various Outlook.com issues all the time.

I can no longer compose emails off line to be saved or placed in drafts for sending later when on line.

Try to use a local Drafts folder, i.e. the one underneath 'Local Folders' instead of the one on the Outlook.com server.