Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I not able to sign into firefox hello, even if I have registered?

  • 3 majibu
  • 1 ana tatizo hili
  • 36 views
  • Last reply by Tanha

Hello to all I signed up to Firefox Hello and chose an email and a password. But now when I click the Sign In or Sign Up, nothing happens. What is the problem and what is the solution?

Hello to all I signed up to Firefox Hello and chose an email and a password. But now when I click the Sign In or Sign Up, nothing happens. What is the problem and what is the solution?

All Replies (3)

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

You may also have to check the cookie permissions if you do not accept cookies by default.

It is on "Firefox will Remember history".

How should I check the cookie permissions?

Even if I am signed into firefox account, Firefox Hello shows me as guest.