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If forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.

If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password. {warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Firefox Account password with Recovery Keys| reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks, and logins.{/warning} #Open Mozilla VPN and click (or tap) {menu Already a subscriber}. #Enter your email address in the email field and click (or tap) '''Continue'''. #Click (or tap) '''Forgot your password''' in the next screen. #Your browser will open, and you will be taken to Firefox accounts to reset your password. #Enter the email address associated with your account in the password reset screen and click (or tap) '''Begin reset'''. #You’ll receive a password reset email in your inbox with a link to create a new password. =I’m still unable to log in to Firefox accounts= If you’re unable to log in or contact us through the '''Contact Us''' form in the VPN menu, [mailto:fxasupport@mozilla.com?subject=2FA Reset Request contact us through this link].