Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Arkiverad

Having instability/crashing issues with Firefox 23

AubreyD

Having repetitive and frustrating instability/crashing issues with newest version of Firefox.

Here are the last five crash reports:

bp-262a7526-a69c-473b-b410-e38922130918 9/18/2013 1:30 PM
bp-d159cbef-1719-48ba-b0ad-19b892130918 9/18/2013 9:52 AM
bp-b1f02e09-be71-4480-a836-d57a02130917 9/17/2013 1:23 PM
bp-792a55e9-0646-44bb-9891-3617b2130917 9/17/2013 10:37 AM
bp-8a85bef8-c2b2-4d86-bb83-b16172130916 9/16/2013 11:21 AM
bp-112d6ff5-d585-45cf-a54a-bc9a02130913 9/13/2013 2:04 PM
bp-d05c359d-9a77-4475-b0eb-7ff322130913 9/13/2013 10:46 AM
bp-f66d56ff-6a20-409f-b337-d59b72130910 9/10/2013 4:06 PM
bp-c7bf0144-5773-4def-ab8e-42d752130910 9/10/2013 1:33 PM
bp-ec88b04e-f9de-4a8d-9cc7-44ee42130910 9/10/2013 10:43 AM
31d3af62-ee20-4615-a98a-895427600e2e 9/9/2013 4:22 PM
bp-edbd4961-ce64-46d7-b1fa-a3c312130909 9/9/2013 2:53 PM
bp-5d1707f5-3928-46b6-b966-1397d2130909 9/9/2013 12:55 PM
bp-45425971-0c7c-42a5-84c2-1efc52130906 9/6/2013 4:08 PM
bp-33374820-404d-4525-b4bc-d78f12130906 9/6/2013 1:42 PM
d5df8778-b192-480a-8653-826d3d3f65fc 9/5/2013 4:36 PM
bp-ce6c1183-92b2-463a-8200-9dee32130905 9/5/2013 2:27 PM
Having repetitive and frustrating instability/crashing issues with newest version of Firefox. Here are the last five crash reports: <pre><nowiki>bp-262a7526-a69c-473b-b410-e38922130918 9/18/2013 1:30 PM bp-d159cbef-1719-48ba-b0ad-19b892130918 9/18/2013 9:52 AM bp-b1f02e09-be71-4480-a836-d57a02130917 9/17/2013 1:23 PM bp-792a55e9-0646-44bb-9891-3617b2130917 9/17/2013 10:37 AM bp-8a85bef8-c2b2-4d86-bb83-b16172130916 9/16/2013 11:21 AM bp-112d6ff5-d585-45cf-a54a-bc9a02130913 9/13/2013 2:04 PM bp-d05c359d-9a77-4475-b0eb-7ff322130913 9/13/2013 10:46 AM bp-f66d56ff-6a20-409f-b337-d59b72130910 9/10/2013 4:06 PM bp-c7bf0144-5773-4def-ab8e-42d752130910 9/10/2013 1:33 PM bp-ec88b04e-f9de-4a8d-9cc7-44ee42130910 9/10/2013 10:43 AM 31d3af62-ee20-4615-a98a-895427600e2e 9/9/2013 4:22 PM bp-edbd4961-ce64-46d7-b1fa-a3c312130909 9/9/2013 2:53 PM bp-5d1707f5-3928-46b6-b966-1397d2130909 9/9/2013 12:55 PM bp-45425971-0c7c-42a5-84c2-1efc52130906 9/6/2013 4:08 PM bp-33374820-404d-4525-b4bc-d78f12130906 9/6/2013 1:42 PM d5df8778-b192-480a-8653-826d3d3f65fc 9/5/2013 4:36 PM bp-ce6c1183-92b2-463a-8200-9dee32130905 9/5/2013 2:27 PM </nowiki></pre>

Ändrad av cor-el

Alla svar (3)

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

All or atleast the ones i checked are EMPTY crashes, so there is no Information provided on the crashes. You can try and see if its a addon or hardware acceleration. If that does not work you may need to try the reset or a new profile.

ADDON/HARDWARE ACCELERATION: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

RESET: Refresh Firefox - reset add-ons and settings

PROFILES: Profile Manager - Create, remove or switch Firefox profiles

Try to disable hardware acceleration in Firefox.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.