Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

When I download Firefox, the icon does not appear on my screen so I can place it in my Mac applications folder then the dock.

  • 1 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av FreihEitner

more options

Each time I have tried downloading Firefox since 4.0 was released, I click on download. The download screen appears on my computer. I click on the save button. The download proceeds and I do find it in my downloads folder. However, the Firefox icon never appears on my screen so that I can place it in my applications folder.

Each time I have tried downloading Firefox since 4.0 was released, I click on download. The download screen appears on my computer. I click on the save button. The download proceeds and I do find it in my downloads folder. However, the Firefox icon never appears on my screen so that I can place it in my applications folder.

Alla svar (1)

more options

What happens if you double click the file in your Downloads folder? If you're downloading from mozilla.com for MacOSX, the file is a .dmg (disk image) which you need to open by double clicking it, then drag the Firefox icon out of the disk image into your Applications folder.