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vista will shut down via start-shut down. can you help?

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when i perform start-shut down,the computer will go through log off and then hang up on shutting down until i turn off the power.

when i perform start-shut down,the computer will go through log off and then hang up on shutting down until i turn off the power.

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This is not a Firefox-related problem, although I would suggest you to call your computer's technical support or go see a technician. Thanks :)